At The Care Pharmacy, we are proud of our high standards and our quality of service. The majority of our customers are very happy with the services that they receive from us. However, there may be rare occasions where a customer is not satisfied and may wish to complain about a service or a product.
For any complaints, please contact the Superintendent Pharmacist via email.
Superintendent Pharmacist (Bradford): Mohammed Ismail Lakhi (2072815)
Email: info@thecarepharmacy.com
Superintendent Pharmacist (Lowmoor): Asam Bashir (2074007)
Email: info@thecarepharmacy.com
We will acknowledge your complaints within 72 hours and aim to resolve the matter within 7 to 14 days of receipt. In a few cases, this timeline may be exceeded, but we will inform you of the progress throughout the period. In the majority of cases, however, the issue is resolved in a matter of days.
Complaints about public health service services are also dealt with by public health service Health Services Commissioner.
public health service England
PO Box 16738 Redditch
B97 9PT
